Purchase Support Packages - Hosted Clients Only

Sitecats goal is to provide training on your site so all changes can be done without our intervention. We do understand that from time to time you need extra help. We've taken a great deal of time to construct the following REDUCED rates for prepaid support. Due to the amount of support calls Sitecats is experiencing, we now need to charge for support calls that are related to the operation of your site. If you call Sitecats regularly, we STRONGLY recommend that you purchase one of the following support packages offered here. This new support policy has been in effect February 1st, 2010.

$169.00 pre-paid - 3 months support Includes up to 4 hours support on the operation of your site. Does NOT include new programming, modifications or additions by Sitecats. 3 months/4 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge.

$299.00 pre-paid - 6 months support Includes up to 8 hours support on the operation of your site. Does NOT include new programming, modifications or additions by Sitecats. 6 months/8 hours, whichever comes first. All support tickets, calls, and direct emails are considered a 20 minute minimum charge.

$125.00 per hour minimum, pre-paid - I opt to pay as I need support. Short calls or support email replies will be calculated as one hour minimum, $125.

Please Select a Length of Contract (PayPal):

3 Months - 4 Hours $169.00 6 Months - 8 Hours - Support $299.00 One Hour Support $125.00

Please Select a Length of Contract (Google Checkout):

$169.00 - 3 Months - 4 hours - Support $299.00 - 6 Months - 8 hours - Support $125.00 - One pre-paid hour of Support